Privacy Policy

This Privacy Policy explains how TiQ ToQ (“TiQ ToQ”, “we”, “us”, “our”) collects, uses, discloses, and safeguards information when you use our mobile application and related services (the “Services”).

If you do not agree with this Privacy Policy, please do not use the Services.

1) Information We Collect

We collect information in the following categories:

• Account information: username, email/phone (if provided), password (stored securely), profile details, and settings.
• Content you create: videos, captions, comments, messages (if enabled), live content (if enabled), and related metadata.
• Usage information: pages/screens viewed, interactions (likes, follows, shares), watch time, search queries, and feature usage.
• Device & log data: device type, OS, app version, IP address, language, time zone, identifiers, crash logs, and performance metrics.
• Approximate location: derived from IP address (not precise GPS unless you explicitly grant permission).
• Cookies / similar tech (website): to remember preferences and improve the site.

2) How We Use Information

We use information to:

• Provide, operate, and maintain the Services (including authentication, feed delivery, and content hosting).
• Personalize your experience (recommend videos, creators, or content you may enjoy).
• Improve safety and integrity (detect spam, fraud, abuse, or policy violations).
• Communicate with you (service messages, support responses, important updates).
• Analyze and improve performance (troubleshooting, bug fixes, feature testing).
• Comply with legal obligations and enforce our Terms of Use.

3) How We Share Information

We may share information:

• With other users: content you publish, your public profile, and interactions that are visible by design.
• With service providers: hosting, analytics, moderation tools, security, customer support, and infrastructure vendors.
• For legal reasons: if required by law, court order, or to protect rights, safety, and security of users and the public.
• Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets (with appropriate protections).

We do not sell your personal information in the traditional sense. If laws define “sale” broadly, you may contact us for opt-out options.

4) Content, Visibility & Controls

• Public content: If you publish publicly, others may view, share, or embed that content depending on features.
• Privacy settings: Certain settings may limit who can interact with you (where available).
• Deletion: You may delete certain content in-app. We may retain backups for a limited time for security and legal reasons.

5) Data Retention

We retain information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and why we collected it.

6) Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7) Children’s Privacy

The Services are not intended for children under the age required by local law. If you believe a child has provided us personal information, contact us and we will take appropriate steps.

8) International Transfers

Your information may be processed and stored in countries other than where you live. We take steps to protect data when transferred internationally as required by applicable law.

9) Your Rights & Choices

Depending on where you live, you may have rights to:

• Access, correct, or delete certain personal information
• Object to or restrict certain processing
• Opt out of certain marketing communications
• Request a copy (portability) of certain information

To make a request, contact us using the details below. We may verify your identity before responding.

10) Third-Party Links

The Services may contain links to third-party sites or services. We are not responsible for their privacy practices. Please review their policies before providing information.

11) Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Services or by other means. The “Effective” date will reflect the latest version.

12) Contact Us

For privacy questions or requests, contact:

• Email: privacy@tiq-toq.com (replace if different)
• Support: support@tiq-toq.com
• Website: https://tiq-toq.com